(1) A 50% deposit is required to confirm any reservations
(2) The outstanding balance is required TWO days prior to date of charter. Alternative options are available on request
(3) Cancellation Policy: Once a booking is confirmed, there will be no refunds. If the booking is confirmed with a 50% deposit and is cancelled
within 2 weeks of the booking, the client will still be liable for the full payment of the charter.
(4) Any cancellations after payments have been received will result in the forfeit of that payment
(5) Any no shows on the date of the booking will be charged at the full rate
(6) Any non-payments that are required to be handed over for collection will be charged an additional 30% administration fee
(7) A minimum of 7 days (seven days) notice is required for any decrease in guest numbers and any special dietary requirements (e.g: Halaal,
vegetarian, etc)
(8) Meals served either at sea at anchor or at the berth are weather dependent and the captains decision is final PLEASE NOTE
THAT WE ALWAYS RETURN TO OUR MOORING 30MIN AFTER SUNSET AND THAT DINNER IS ALWAYS SERVED AT THE MOORING.
(9) In the event of vessel being unable to cruise due to unsafe weather conditions, you have the option to postpone OR the function may still
be held onboard as a floating venue. In this instance, a 25% credit will be credited on the charter rate. Cruising in the harbour does not qualify
(10) Boarding and disembarking for cruises is 15 minutes before departure and maximum of 15 minutes after charter. Thereafter hourly rates will be charged.
(11) Children under the age of 12 yrs are half price if accompanied by an adult. This is not applicable in peak season (December and January).
(12) We accept Visa, Master Card, American Express and Diners Card, but conditions apply to credit card transactions. Contact us for details.
(13) Gratuities are optional.
(14) A minimum of 10 guests are required to guarantee a departure on any of the non-private charters.
(15) With regards to our onboard bar facility, it is possible to supply your own wine & sparkling wine ONLY as long as the bottles are pre-chilled and in your own coolers
with ice. In this instance, a flat rate of R350-00 per charter is charged for the use of our glassware and the service of our barman. All bar tabs
are to be settled at the end of the charter unless PRIOR arrangements have been made. If it is required to invoice the following day, a Visa,
Master card or Diners Card must be produced onboard as surety until the bar tab has been settled. Settlement of outstanding bar tabs is
required within 48 hours after completion of charter.
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